You may also need to restart your browser for the changes to take affect. Add the below values (each one as a new line):.Create or modify the multi-string value LoopbackBypass.In Registry Editor, navigate to and make a backup of HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesswi_callout.To allow the editing of the registry, disable first the tamper protection on the endpoint by following KBA 119175.Note: See the article’s section regarding Anti-Virus software.Īdditionally, please run through the steps below on the affected machines to exclude the Dashlane ports from the Sophos Web Filter:
Initially, please follow the guidance published by Dashlane in this article. This knowledge base article describes the steps to resolve this issue.Īpplies to the following Sophos products and versions
The Dashlane Firefox extension requires anti-virus and firewall software to be configured in a particular way to allow access to the extension. Customers may see that the browser extension icon is grayed out and cannot be accessed. The Mozilla Firefox extension for Dashlane Password Manager may not function correctly when installed alongside Sophos Central Endpoint.
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